Support and Version Upgrading

To get immediate support, please visit our Help Desk portal. You can read how to use the portal in the PetroVR Help Desk Guide, which can be downloaded from the PetroVR Knowledge Base. You may be asked to enter your username and password; if you do not have a password you will need to submit a request using the form below.

Alternatively, you can write to support@palantirsolutions.com, use our contact page at https://www.petrovr.com/ or contact us directly at our Houston office:

Phone: +1 281 254 7600

Office hours are 8:30AM to 5:00PM Central time (-6:00).

To upgrade your version of PetroVR, go to the Downloads area at https://www.petrovr.com/. Use your PetroVR client username and password to obtain access, or follow the instructions on that page to obtain a password.

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